Privacy Policy - nevermisslead.com

1. Mobile Data Protection & SMS Opt-In

Mobile Data Non-Sharing Clause

We are committed to protecting your mobile phone number and SMS communication data.

Chery Solutions LLC and nevermisslead.com guarantee that:

• Your mobile phone number will never be shared, sold, or transferred to third parties, affiliates, lead generators, or marketing partners
• Mobile information collected through SMS opt-in is used exclusively for service-related communications from nevermisslead.com
• We do not monetize, package, or distribute your phone number to any external entity
• Your mobile data is stored securely and protected under applicable US data protection laws

Data Collection & Use

When you opt in to receive SMS/text messages from nevermisslead.com, we collect:

• Your mobile phone number
• Your service category (HVAC, Plumbing, Electrical, etc.)
• Your service area/location
• Opt-in date and consent timestamp

We use this data exclusively for:

• Sending lead confirmations to your business
• Service appointment reminders and updates
• Support communications related to your nevermisslead.com account
• System notifications and service alerts

We do NOT use your data for:

• Marketing campaigns or promotional messages (unless explicitly requested)
• Third-party marketing or affiliate promotions
• Data sharing with lead aggregators or brokers
• Any purpose unrelated to your nevermisslead.com service

2. SMS Message Frequency & Charges

Message Frequency

Standard service sends 1-5 SMS per business day during active lead periods. High-volume periods may result in more frequent messages. You control message frequency through your nevermisslead.com account dashboard.

Message & Data Rates

Message and data rates may apply. Standard message and data rates apply per your mobile carrier plan. nevermisslead.com is not responsible for carrier charges.

3. Opt-Out & Consent Withdrawal

How to Stop SMS Messages

Text STOP to the nevermisslead.com phone number at any time to unsubscribe from all SMS messages.

You will receive a confirmation message. After opting out, you will only receive SMS related to customer service inquiries (not promotional messages).

Re-Opt-In

To resume SMS messages after opting out, reply START or contact nevermisslead.com support at support@cherysolutions.com.

4. Help & Support

For SMS support issues, questions about your subscription, or data privacy concerns:

• Email: support@cherysolutions.com
• Phone: (678) 788-7281
• Website: nevermisslead.com/support

We aim to respond to support requests within 24 hours.

5. Compliance & Legal Basis

This privacy policy and SMS opt-in process comply with:

• FCC regulations (47 CFR §64.1200) for SMS messaging
• TCPA (Telephone Consumer Protection Act) requirements
• A2P 10DLC standards established by major US carriers (Verizon, AT&T, T-Mobile, US Cellular)
• CAN-SPAM Act for marketing communications
• GDPR (if applicable to EU residents)

6. Data Security & Retention

• Your mobile phone number is encrypted and stored securely
• Access to SMS data is restricted to authorized Chery Solutions LLC personnel only
• We retain SMS opt-in data for the duration of your service + 90 days after account termination
• We never retain SMS message content after delivery

7. Changes to This Policy

Chery Solutions LLC reserves the right to update this privacy policy at any time. Material changes will be communicated via email to the address associated with your nevermisslead.com account.

8. Contact & Questions

Privacy inquiries: